Important: Shipping lines all around the world are being severely affected. Please consider an extra delay for delivery. We are managing to dispatch our orders as usual, but the shipping companies worldwide are facing congestion and are experiencing delays. We are sorry for any inconvenience caused. Let’s all hope we get back to normal soon! Best wishes to your family and friends! 

Shipping policy

We proudly offer FREE worldwide shipping via ePacket or Priority Shipping with DHL Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. We are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region and the shipping option, the estimated delivery time is shown below. Please keep in mind that holidays  or custom holds may delay the delivery time. 

100% Guarantee: No matter where you live, you’re 100% sure to receive your package. If it ever gets lost, we will reship you a brand new one, or we will refund you.

The shipping time consists of two sections:

• Processing Time: Verification of order details, sourcing, quality checks and packaging. All orders are dispatched from manufacturer within 72 hours (1-3 working days) after the order is placed and the payment is received. 
• Shipping Time: The time taken to arrive to destination after dispatch from our warehouses. 
• Verification Time:  If your billing information does not match with your shipping information, we may extend our processing time up to 5 days to protect our customers and IFL Gadgets.  We will do our best to expedite this by contacting you to ensure there was no errors upon checkout.
  
  

At IFLGadgets, we celebrate the art of discovery. We work with small vendors from all over the world to share their products, some of our products are shipped directly from our vendors overseas. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed. Our fulfilment centres are located in the U.S and China; depending on stock availability and proximity of your address, orders will be automatically sent accordingly.

Tracking your Order:
Once the order has shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country. Please allow up to 3 - 7working days for the tracking information to show.

Wrong Address Notice:
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at info@iflgadgets.com if you believe you have provided an incorrect shipping address.

Returns:
By placing an order on IFLGadgets, you are responsible for the cost of return shipping back to IFLGadgets. Please refer to our Return Policy for further information on how to make a return.

Refund policy

• Return the new, unopened items to us within 30 calendar days of delivery. 
  Simply contact our support team at info@iflgadgets.com if you have any questions regarding your return. 
• 
  Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt/proof of purchase. 
• 
  Please be considerate when placing your order to choose the correct size, color, or option, of your product to avoid any returns for exchanges. 
• 
  Due to the custom made nature of some of our handmade products we can not accept returns/exchanges or offer refunds for any handmade item. 
• 
  Rejected or refused packages, abandoned packages, and packages returned outside of the designated return process (Please see above for designated return process) will result in a restocking fee of 20% of the total value of returned parcel

• To begin a return, within 30 calendar days of delivery, Reach out to our customer support team at info@iflgadgets.com to confirm the return.

You must receive a authorization number by emailing info@iflgadgets.com before a return or exchange can be initiated.